Terms and conditions

Terms of Sales Gift Boxes


I-/ Definitions

Gift Box:

Two categories of gift boxes: check box and Lameloise House House Lameloise.

The terms defined below have in these Terms and Conditions the following meanings:


House Lamelosie check:

It means the document containing the offer, location, number of validity, expiry date and the description to enjoy an offer within an institution. it is not a payment instrument but a means of transferring receivables receivables determined. The House Lameloise check may be issued by mail and digitally. Followed by confirmation or folder can be sent by email or SMS notifications.


Coffret Maison Lameloise:

Designates the container through a mailing.


A box Lameloise House is composed of the following elements:

Invitation with a description of the service offered (and this on the website).

A cover in which the invitation is packaged.

In the digital version, only one email will print the gift.


LAMELOISE RESTAURATEUR SAS reserves the right to supplement the list of gift boxes available for sale or to cease broadcasting at its sole discretion and at any time.


Institution: means the issuer of the gift that takes responsibility receipts, billing, monitoring delivery, delivery compliance and all obligations referring to the offer.


Box lameloise.fr: means the software license on line for an institution to provide such benefits and to manage and monitor these deals.


CM - CIC refers to the company that provides security and payment transactions.


Beneficiary means the person using the gift.


Benefit: means the entire supply provided by the institution to the beneficiary. This is the service provided by SAS LAMELOISE RESTAURATEUR beneficiary from a selection of offers contained in the website, subject to the availability of the facility on the dates selected by the beneficiary.


Client means the person who buys a gift, it being understood that the client may or may not be the beneficiary of the benefit under it will be for personal use or for a beneficiary.


Part (s): refers to the customer and / or SAS LAMELOISE RESTAURATEUR


Site: means the site https://www.box-lameloise.fr


II-/ Terms & Conditions

It is offered online gift boxes developed by SAS LAMELOISE RESTAURATEUR under the URL: https://box-lameloise.fr

LAMELOISE RESTAURATEUR has a status of SAS with a capital of 246.000 Euros, headquartered at 71150 CHAGNY - BURGUNDY - FRANCE, registered under SIRET number. No. 32191995300018 APE code and No. 5610A

We invite you to read the entirety of these Terms and Conditions which define the terms and conditions under which LAMELOISE RESTAURATEUR SAS sells gift boxes.

These Terms and Conditions apply only to orders so gift boxes placed on the site https://box-lameloise.fr/ directly by phone: +33 (0) 3 85 87 65 65, or receipt of the property.

These conditions apply to the exclusion of all other conditions, including those applicable to in-store sales. Under which the original supply is identified on a site distributor, the sale is made by the institution, not by the distributor.

These Terms and Conditions are valid from 01/09/2012. And supersede all previous versions of these conditions.

LAMELOISE RESTAURATEUR SAS reserves the right to modify these Terms at any time without notice, provided that such changes will not apply to orders previously accepted and confirmed by LAMELOISE RESTAURATEUR SAS.

All customer claims to have the legal capacity pursuant to Article 1124 of the Civil Code to enter and use the Site in accordance with the Terms and Conditions and use of the site.



You can place your orders directly to gift box:

• Internet site: https://box-lameloise.fr

• by telephone: +33 (0) 3 85 87 65 65

• Or directly from the institution

The procedure for placing orders on the website includes the following steps:

• Select the site of one or more gift boxes;

• Following this selection, a summary listing the choices and the total price of the gift box selected, your contact information, shipping (if ordering by mail), your payment method will allow you to check the details of your order and make any necessary changes before the final registration of your order;

• Your "first click" will record your order, provided it has expressly accepted these Terms and Conditions;

• Your order will be registered only after your last commit, which will manifest itself in your "second click".

In case of payment by credit card, this "second click" correspond to the time of registration of your bank details. However, your contract will be definitively concluded only after acceptance of payment by your bank.

• As the final confirmation of your order (manifested as your "second click"), we will send you an email confirmation of your order summarizing all elements relating to it. By printing and / or retain this email, you will have a means of proof of your order.

• Upon completion of an order of one or several gift boxes, the sponsor will have access to an interface to be tracked by his orders.



2.1 In the event that you are not the recipient of the gift, you are invited to bring to the knowledge of the recipient the following conditions developed.

2.2: For the gift to be valid, it must be validated. To do this, you should contact SAS LAMELOISE RESTAURATEUR the following number: +33 (0) 3 85 87 65 65

2.3: Only the presentation of the original gift received by mail or printed from the email gives entitlement to a benefit.

2.4: The gift entitles Benefits LAMELOISE RESTAURATEUR developed by SAS, as indicated on the Site, whether through an online booking or directly from the institution.

2.5: The gift is valid according to the dates and days of the week specified in this

2.6: Benefits of gift do not include transportation to the place of delivery of the selected institution.

2.7: The photographs presented in a gift box are not contractual. Any reproduction in part or in whole is prohibited.

2.8: Off-line booking, issuance of delivery will occur after the control by establishing the validity of the gift and full payment thereof. This control involves the validation of the number of gift by the institution to verify the actual activation of the latter.

2.9: Issuing Benefit is subject to the specific conditions of the selected institution, particularly in terms of cancellation or modification of the reservation, the age limit and physical conditions of the beneficiary.

2.10: The property is solely responsible for the proper execution of the service. Distributor and LAMELOISE RESTAURATEUR SAS can not be held liable because of execution of the service. LAMELOISE RESTAURATEUR SAS will nevertheless use its best efforts to try to find an amicable solution to the conflict between the recipient institution.

2.11: The gift is redeemable throughout its validity under certain conditions.

2.12: In the event of non-use in its period of validity, loss, theft or destruction of the gift, the recipient will not be entitled to a refund or compensation of any kind whatsoever. However, in the event that a beneficiary can not use his gift within the scheduled period, we invite you to contact the hotel.

2.13: SAS says LAMELOISE RESTAURATEUR hold a professional liability insurance in amounts sufficient notoriously for the provision of services and possess all the qualifications and authorizations to enable it to carry out its activities on a regular basis and in accordance with legal and regulation.

However, the recipient is invited to ensure there is itself a sufficient insurance cover, including the practice of certain sports called "at risk". It is recalled that the beneficiary issuing benefits in good security conditions do not exempt observe the rules of caution for sporting activities, including those deemed "at risk". The beneficiary accepts the risks accordingly.

All activities and services provided by SAS LAMELOISE RESTAURATEUR under its responsibility.

For services provided by external providers, the beneficiary depends on its own insurance, or that the provider in question.



Article 3.1: Price

House Lameloise checks are vouchers valid for food services and hospitality of both institutions to price (s) displayed (s) on the day of "validation"

Gift boxes are outside the scope of VAT.

Shipping costs, as defined in Article 6.4, practiced for routing LAMELOISE RESTAURATEUR SAS enclosures are not included in the price, unless it is expressly stated from LAMELOISE RESTAURATEUR SAS. These costs are charged extra and indicated before the final confirmation of your order.

Article 3.2: Terms of payment

Payment of the order may be made ​​by credit card, as follows:

• By credit card according to the card shown in the page for payment. (Carte Bleue, Visa, Eurocard / Mastercard.) ​​Indicating directly in the space provided for this purpose, the card number, expiry date and its control code on the back of the card. The full amount of the order will be charged to the credit card on the day of the order. LAMELOISE RESTAURATEUR SAS reserves the right to suspend any order processing in case of refusal of authorization of payment from your bank. The site allows you to send your bank details as confidential and secure when ordering (secured by SSL encryption) service through the CM-CIC.

In case of transfer to the debt collection agency, fees consisting of a fixed part of 200euros HT under fee and a variable 17% of the outstanding unclaimed remain the responsibility of the customer and are in addition to debt claimed.



When buying a gift, pursuant to Article L.121-20 of the Consumer Code, you have a period of 7 days to exercise your right of withdrawal without having to justify reasons or pay penalties, except for return shipping costs.

Return costs will be your responsibility. Only gift boxes returned on time and in perfect condition (gift boxes returned without the presence of the invitation, damaged, soiled will not be accepted) will be reimbursed.

Gift boxes will be returned to the following mailing address:


36, place d’armes


Any return made under the terms of this section will result in a refund of all monies paid no later than thirty days after the receipt of the gift in perfect condition.



You are expressly advised that, absent manifest error which you bring the evidence, the data stored in databases LAMELOISE RESTAURATEUR SAS have probative value as to orders.

Data on computer or electronic kept regularly constitute admissible evidence and enforceable on the same terms and with the same probative force as any document received and recorded in writing.



Article 6.1: Availability of gift boxes

The gift boxes LAMELOISE RESTAURATEUR SAS products are edited in limited quantities on the one hand because of limited capacity and secondly because of the limited validity in time of the gift boxes.

In case of stock shortage temporarily or permanently, the customer will be informed of this because the command will not succeed.

In case of availability, LAMELOISE RESTAURATEUR SAS undertakes to fulfill all orders gift boxes from the client.

If an order can not be met due to out of stock, you have two options:

• Either cancel your order. You will be refunded the full amount paid within 30 days at the latest of payment,

• Either benefit from an exchange of gift boxes under the conditions laid down in Article 9.

Article 6.2: Place of delivery

LAMELOISE RESTAURATEUR SAS sends gift boxes in France only and EUROPE.

Gift boxes will be delivered to the address you provided when entering your order. Responsibility LAMELOISE RESTAURATEUR SAS can not in any case be engaged in any capacity whatsoever in the absence of your hand during delivery, or if you make a mistake on your part when placing command. It is your responsibility to contact LAMELOISE RESTAURATEUR SAS in accordance with Article 11.

Article 6.3: Mode of delivery and delivery

• Delivery will be made by mail with the post office.

• You will receive an email confirming the shipment of your order which will specify a carrier tracking number so you can track the delivery of your order.

Unless otherwise stated on the site, shipping delays, which vary according to the method of payment are as follows:

• If you pay by credit card, and you order a gift, a working day before 12:00, the gift will be shipped within 72 hours.

Unless otherwise stated on the Site, delivery times, which vary depending on the mode and place of delivery are:

• Option Trackable Courier:

Your gift will be delivered on time or Post usual 24 to 72 hours after the date of shipment.

This information is provided by La Poste and you are retransmitted purposes only, without liability to LAMELOISE RESTAURATEUR SAS.

However, in case of delay manifests LAMELOISE RESTAURATEUR SAS undertakes to implement all appropriate action to control and adjust malfunctioning transport service which it is responsible.

Please note that deliveries are not made on Saturdays or Sundays.

Digital Sending: A gift can be sent to a recipient by the customer in the form of digital sending. To do this when ordering the customer tick the box which then delivers digital sending the gift in a PDF format that can be downloaded beneficiary. This gift is to be printed by the recipient to submit it to the reception facility for the delivery of the service.

Article 6.4: Shipping

Shipping costs are fixed and are charged in addition to the price of the boxes as follows:

• For standard delivery method (France)

Ordering a gift: € 5.00



Article 7.1: Reservations to the carrier for damage or missing

All gift delivered must be carefully controlled by the Client and any reservations on the delivery note in case of partial or total damage.

The Client shall also indicate and motivate the carrier reserves by registered letter within 72 working hours from receipt of the gift challenged.

In the absence of reserves, the product is deemed delivered in good condition and shall not be subject to any subsequent dispute with LAMELOISE RESTAURATEUR SAS.

Article 7.2: Error gift

The customer should by letter or email ("Contact" section of the Site), subject to 72 hours of receipt of the order, any error on the gift boxes ordered.

Any claim not made in the rules of this section and within the time limits could not be taken into account and release LAMELOISE RESTAURATEUR SAS from any liability vis-à-vis the customer.



Transfer of ownership and risk will at the time of issuance of (or) gift boxes customer.



Gift boxes have a limited life which is marked on it.


Any other request for information and clarification should be addressed to LAMELOISE RESTAURATEUR SAS:

• by phone at +33 (0) 3 85 87 65 65

• or via our website

https://box-lameloise.fr/- by referring to the "Contact" • or by mail at the following address:


36, place d’armes


In case of a dispute, customer can send a complaint letter or email directly to the Maison Lameloise managment (reception@lameloise.fr). In the absence of a satisfactory reply within one mounth as from the claim, customer can contact the Mediator of Travel and Tourism through its website : www.mtv.travel



That the gift does not prevail at a given moment of any provision of these Terms and Conditions shall be construed as a waiver on the part of LAMELOISE RESTAURATEUR SAS to take advantage later of one of these conditions.

In the event that any of these provisions should be declared void or deemed unwritten, the validity of the remaining provisions of the Terms and Conditions shall not be questioned.



The governing law of these Terms and Conditions and the contract concluded at the time of ordering gift is French law for all disputes, in particular, their validity, interpretation, performance or termination.



The competent court in case of dispute will be the location address of the establishment.